Returns & Exchanges

At Apol, we want you to love your home as much as we do, which is why we offer a 30-day return window for items in their original condition. If your new furniture or decor isn't the perfect fit, we are here to help you find an alternative or process a full refund.

1

Initiate Your Request

Log into your Apol account and select the order you wish to return, or contact our support team with your order number and reason for the return.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized carrier location or schedule a home pickup for larger furniture items.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing